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Terms of Use

Last updated October 7, 2026

These terms apply when you use Gensan Food Way (the website and the app you add to your home screen). By creating an account or using the app, you agree to them. If you don’t agree, please don’t use the app.

Beta

Gensan Food Way is in beta. Features may change, pause or end, and some information may be incomplete while we test. Beta vouchers are free, one per account, have no cash value and can only be activated until the beta ends.

Your account

  • Give accurate details and keep your password private. You’re responsible for activity on your account.
  • One person per account. Don’t create accounts to get extra vouchers or get around limits.
  • You can stop using the app anytime and ask us to delete your account.

Using the app fairly

  • Don’t post anything false, hateful, harassing, illegal, or that you don’t have the right to share.
  • Don’t try to break, overload, scrape or misuse the app, or access other people’s data.
  • Reviews must be your own honest experience. No fake reviews, and owners may not review their own restaurant.

We may hide content or suspend accounts that break these rules.

Restaurant owners

  • Only list a restaurant you own or are authorized to manage. Listings appear after our approval.
  • Keep your details, hours, menu, prices and promos accurate and honor the promos you post.
  • You keep ownership of your photos and text, and you allow us to show them in the app and to promote your listing on Gensan Food Way.
  • We may edit, decline or remove listings that are inaccurate or break these terms.

Paid plans

Premium, Recommended and Foodie are paid by InstaPay and turn on after we confirm your payment. Prices are shown before you pay. Plans run for the period you chose and are not refundable once active, unless we can’t provide the feature you paid for. Featured placement for Recommended listings is limited to 5 days per month and needs our approval. While paid plans are closed during the beta, no payments are accepted.

Directions, information and the GFW assistant

  • Directions and travel times are estimates. Always follow road signs, traffic rules and local conditions, and don’t handle your phone while driving.
  • Restaurant details and promos come from restaurant owners. Please confirm important details, like prices, hours or allergens, with the restaurant.
  • The GFW assistant uses AI and can make mistakes. Treat its answers as suggestions.

Our app

The Gensan Food Way name, mascot, design and software belong to us. Please don’t copy them without permission.

Limits of our responsibility

We work hard to keep the app useful and available, but we provide it “as is” and can’t promise it will always be accurate or uninterrupted. As far as the law allows, we are not responsible for indirect losses, or for the food, service or promos of the restaurants listed. Nothing in these terms limits rights you have under Philippine consumer law.

Changes and contact

We may update these terms; we’ll tell you in the app or by email when the change is important. These terms are governed by the laws of the Philippines. Questions or concerns: [email protected].